High Wycombe store Totally inefficient and unreliable service It is beyond belief that with all your resources and many managers you can not put together an efficient operation to deliver what you promise! I ordered curtains/blinds for my new home and throughout the process I was reassured that it will take as quoted 4-6 weeks to have them fitted - the fitting date is 10 weeks from order and 8 weeks from payment (as it took 2 weeks to give me the estimate!) because a fitter is on holiday and another one is off sick! Your policy of waiting until everything is in your workshop before you book a fitting date, despite the fact you know this date well in advanced and had confirmed it to me, is very poor indeed - my curtains/blinds are all ready in your workshop and remain there for 4 weeks because a massive store like yourselves do not have a fitter available!! In the meantime I am in a new home on the road with compromised privacy and safety... Totally unacceptable.