Bought an expensive laptop and paid extra for the set-up service. Walked around for a couple of hours then came back and waited in computer area as it wasn't ready yet. Security guard approached me as if I was an unsavoury loiterer and wanted to know what I was doing. I'm a well kempt old lady who exudes class and sophistication, so this was uncalled for. Just then, they came back with my laptop. Computer guy was excellent and I thanked the manager, who was a 6ft dude that is now a woman. Deep voice, gigantic man-feet and man-hands that could snap my neck like a twig. In a floral dress. The world sure ain't what it once was. Then I went home and had a lovely cup of Earl Grey to revive me.