I purchased a Samsung TV from JL in Feb of this year. The original tv was faulty when delivered, and susequently replaced. The replacement tv broke down yesterday and I've been informed it will not be collected for five days and is likely to take 2 weeks to repair. If this is the best after sales service JL can offer then they have lost a loyal regular customer. I'm opinion, after receiving two faulty tvs a further replacement should be forthcoming
2 months ago
John Lewis has a
2.7
average rating
from
2,404
reviews
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