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Anonymous
What has happened to John lewis !! 3 years ago I was praising John lewis for customer service and delivery service to waitrose stores , now f you pay by paypal you have to jump through hoops to get refund , customer service are not very helpful, in fact to get my refund on two items I had to contact head office for support . I did get my refund ( also apology and buch of flower ) I now try not to order from John Lewis if I can find else where , I don't know who deals with refunds by paypal at John Lewis - somebody needs to look at what they are doing !!
8 years ago
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John Lewis has a 2.7 average rating from 2,416 reviews

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