Bought LG 49uh770v tv on 4th september from Tunbridge Wells. Looked great when hung on the wall and happily stared to watch it. After a few weeks i noticed a block type shadow on the screen when i came to dark scenes. Thought it may have been my viewing angle as the tv was wall mounted, but it wasent. Then i checked the viewing source, this was ok. Then i compared in Currys on a new tv and that looked fine. Unfortunatly i then had to be out of the country for just over a week and approached JL upon my return. Now due to my poor timing and being honest that it was faulty, i could not take advantage of JL's 30 day no quibble returns.. so JL arrange for an engineer to arrive on the next Saturday to take a look. Friday morning @ 7.50 am whilst at home in bed ill, i had a call from the engineer saying he would be round in 1/2 hour??? so what happened to saturday. The engineer looked at the picture and said the back light was faulty, but lg would need to be consulted. Why i asked, but no real answer was forthcoming. he then left and said a report would be filed. 1 week later i heard nothing, so i chased. Apparently not report had been filed! but was assured this would be recitified. Another week passed and still nothing. I rang again only to find out the report had been filed wrong and i should phone back tomorrow. After a couple of angry calls and emails i was finally told to contact LG. Why should i have to do this when i purchase from JL. So i contact LG and explanin the whole situation again because JL had NOT FILED ANYTHING. LG then asked for photos of the problem so they could see what the engineer my need to repair. Pictures were sent, But tLG couldnt see what was wrong with different shades of black running across the screen in blocks...lol And they tried to convice me it was normal. So they asked for more photo's, so i have now sent the a short movie showing the fault. As yet they have yet to sort the problem or even send an engineer out ( 9/11/2016). This is now 2 months into the purchase and 4 weeks since reporting the problem and still LG and JL are giving me the run around and no repair or replacement in sight. What ever the outcome of this i know 2 things.. do not buy LG, as life is far from good with their shoddy products (son's LG G5 lasted 2 weeks ) and JL have lost all crediability, and not what i was expecting from a store like this. You may as well take your chances and buy online. Rant over for now....