Looking at a few of the recent reviews here I realise I am not on my own. The delivery of my item was set and as self employed husband takes the day off the item didn’t receive item on the time given and excuse was driver off then another time slot given and then another message part way through time slot that no delivery would be made ! We had another date given again waited at home he had call to say it would be delivered within times given and it didn’t turn up at all , no explanation and no call. I sent message to customer services which I had a reply to after escalation, apology and said they would check with supplier. Then nothing more from them, no explanation just a text from delivery giving another date. Eventually received item and taken 3 days off work. Very bad on all levels gives the impression they don’t care about customers