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John
Bought a toshiba laptop from JL nearly 2 years ago, for some reason today November 30 2016 it stopped connecting to the internet. I telephoned technical services to see if I could take it to the branch for them to look at. The girl on the other end of the telephone, called Jody and based in Exeter said she would try to rectify the problem there and then. Five minutes of instructions, and a computer restart, its resolved and works again. Many thanks Jody, if you'd have been in Newcastle you would have received a bottle of wine tomorrow!!!!!
7 years ago
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John Lewis has a 2.7 average rating from 2,416 reviews

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