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Anonymous
3 items ordered and all deliveries came in different vans on the same day! One arrived way after the suggested delivery time. So much for Eco schedules (as customer services called them). Apparently JL 'work hard to make sure that we deliver items in the same area at similar times to save multiple runs.' I think not JL. Been a JL customer for years, thought the brand meant something but I don't believe the service is the same anymore, and certainly not 'special'. What a shame JL.
7 years ago
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John Lewis has a 2.7 average rating from 2,416 reviews

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