Bought £1500 worth of TV and stuff, delivery arranged for 2-9pm one day, but at 8pm (1 hour before deadline!) they phoned to say unable to deliver. Wanted me to re-schedule or cancel, after I had waited in the whole afternoon. Also I had already removed old TV from wall, so left without TV and a messy living room for whole weekend. Eventually delivered 3 days later. Should there not be some compensation? JL refused any compensation, and seems to think that just because they delivered a few days later there was no breach of contract. Nothing on goodwill either.