So we order a TV before Christmas on the #JohnLewis website, they sent us an email and text message confirming that the TV will arrive on the 30th of December 2016, between 7am and 2pm. No TV arrived in that time slot, so we called them and they said TV is out of stock!! They failed to notify us in anyway. The TV is now not available and will not be back in stock. They didn't care that they had made an error on their end up in a major way. The customer service standards are so poor. Well you just lost a valuable customer #JohnLewis we will gladly take my money elsewhere!!! #JohnLewis #JohnLeiwspoorservice #JohnLewisbadattitude