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Anonymous
waiting for a microwave to be delivered, the courier firstly couldn't find the address then said it was refused by a person ive never heard of !and that it would be delivered the next day ,didn't hear anything so decided to give courier company a call, was told that the address was incomplete!!! and that the parcel would be delivered on Tuesday. Gave John Lewis Customer service a call, they assured me that the delivery address was correct, was sorry but the microwave would be redelivered on Tuesday because of the bank holiday, that's no good to me, I wanted the microwave for the weekend, couldn't pick up a replacement from the store until the other one is returned, was any of this my fault!NO. feel very let down by all parties involved, that will teach me for being loyal to John Lewis!why are you not using your own transport, next time I will try Argos same day delivery.
7 years ago
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John Lewis has a 2.7 average rating from 2,416 reviews

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