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Anonymous
Be warned. Never buy an electrical appliance from John Lewis. Our Samsung American Fridge broke down after a year. John Lewis sent a third party to repair. First mechanic says it is a broken part that needs to be replaced. Second mechanic comes to replace the part a week later says it is the compressor. The Fridge needs to be replaces. 5 weeks later, our broken fridge is not replaced and John Lewis will not refund the money until their 3rd party provider comes to pick up the fridge. Guess what, they do not know when their 3rd party provider can pick up the fridge. Any refund is conditional on the fridge being returned. However, the return of the fridge is completely out of your hands. Scam, we say so John Lewis can delay payment of refund.
7 years ago
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John Lewis has a 2.7 average rating from 2,416 reviews

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