Again, two more repeat poor on line service orders. Items sent to wrong stores but JLP didn’t bother telling us. Took the money from us and made no attempt to rectify until we made official complaint. Another Item ordered with a caveat that we operate office hours and to deliver within a 10 hour window but no, they choose to deliver outside of that time. At no point do JLP acknowledge they have a massive problem and their customer service is poor. Use to be that M&S and JLP had outstanding customer service but now both companies service is the worst on the high street and on line. Shame on you.