I have just had the most appalling service from John Lewis, they cancelled my order half an hour after processing it. I have just spent over 24 hours trying to sort out the problem caused by John Lewis without any satisfaction. Be warned - John Lewis will process the order and then your bank will ring fence the money on your account so that you will not be able to buy your product elsewhere. My bank have told me that it will take a up to seven days before they can see that John Lewis are not going to collect the funds and thus release the funds for me to use. I was unable to talk to a manager at John Lewis and was told that a manager would phone me back in 24 hours but they didn’t. I was told the Brent Cross store would phone me so that I could buy the iPhone from them and have it posted to me, again no call from the store. I feel so let down and totally disappointed with the service from John Lewis. So sad to feel like this as I like the ethos of the company and they always used to be my first choice. Please do not order you phone from John Lewis, if you do, expect a whole lot of hassle and no phone!