Didn’t receive item in time to give as a gift. Cannot purchase another as John Lewis customer services refused to refund my money despite the goods still legally being in their possession. Under the consumer credit act of 2015, they should refund the money on request. So that I can purchase the gift locally in time. If they had done that I would have gone into Norwich and bought the item from my local John Lewis store. Now, When I get my refund I will buy it from the Apple store instead. John Lewis has lost my goodwill and I will not shop with them again. The customer services were appalling and their refund policy is ILLEGAL. I fully intend to take this matter further.
6 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.