Several bad experiences include waiting all day for deliveries only to be told last minute that they're stuck in traffic or running late and need to reschedule; being told your order has vanished from the warehouse and you will has been cancelled; delivery men unable to connect an appliance because a vital part is missing; calls never returned; abrupt customer services; delayed orders and so on.
Don't believe their guarantees hype either. If something needs repair, they tell you to call the manufacturers.
6 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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