I used to think that John Lewis were the "bees knees", I work in the service industry myself and have often quoted JL as an example of the best in customer service. To say I have revised my opinion in the last few years is an understatement, I almost use JL exclusively and my experience in every area, in store, delivery, products as well as warranty cover has plummeted in the last few years, in fact I am not struggling to find an example of good service. I think the time has come to make some changes in my buying habits
6 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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