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Esther Ross
Washing machine broke within a year... got a replacement as there's warrantee on it. BUT order got lost and took over 12 weeks to sort out properly.... Your customer service team tried there best so I will give credit for that but come on... 12 weeks to get a broken washing machine replaced? It's just too long and you guys are a big company so I am sure you can better that.
6 years ago
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John Lewis has a 2.7 average rating from 2,416 reviews

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