John Lewis Milton Keynes. Understaffed and undertrained staff with an attitude problem. The staff roam in packs acting as though they are superior individuals and will engage in conversation with you only under duress and any request elicits a response akin to doing a highly unwilling favour. I have no idea why as they seem incapable of managing inventory levels or acquainting themselves with the features of the equipment they sell unless a Brand Representative is around (who they also behave rudely to). You will get more useful information from the product label on the shelf, as they read this and then repeat it back. Incorrectly too on one occasion. The on-commission brand staff are much better to talk to generally than anyone who is an actual John Lewis employee. The attitude problems among store management must be awful if this is the effect they have on the shop floor staff. I was not surprised to see many people looking with the Amazon app running on their phone.