Don't be fooled into the John Lewis 2-year guarantee. As a consumer, we pay more knowing that we are protected by their guarantee, however, according to the policy it states a replacement of specification equivalent but a recent issue has meant I need to take a downgraded version of my existing product as the guarantee is in fact cash equivalent and not specification equivalent. Very disappointing John Lewis considering this is one of your USPs which is actually false and misleading.
6 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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