Wow only 59% in ratings on here ! and the high complaints on Trustpilot I’m just anther in the long list of shocked customers of how this company has lost their unique customer call , without this customers will view the internet and realise you can purchase nearly all the top brands at JL elsewhere. Just look up the companys own websites you will have a larger choice to choose from . You’ll be first in line for when brands you desire have sales with great delivery service and outstanding customer care departments that will look after you as they value your custom . I have recently done this and questioned myself why I hadn’t before . JL have invested In outsourcing what was their outstanding customer care service department to Capita ! Why would any company with such high standards pass over their golden coin to let someone else throw it down the drain