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Anonymous
I ordered an item online but it got lost in the post. Was not even contacted by John Lewis to let me know so I was waiting for more than one week. After contacting John Lewis via email, they made no effort to correct this, and said that if I still wanted the item, I would have to contact them during business hours by phone only.
6 years ago
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John Lewis has a 2.7 average rating from 2,416 reviews

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