I purchased an Electrolux washer JLWM1437 from JL in January2018 and so far have had to have engineers out three times, my latest ordeal was being told I must have misused it and my drains must be to blame because twice I have reported the smell. I have also had 2 detergent draw fronts come off. I am over 70 and have bought my appliances from JL for years and have never had a callout before on any guarantees on washers I have purchased, nobody touches the washer only me. I was told to do a 90 degree wash which lasted hours with no clothes in to clear the smell and the last time the hose underneath was adjusted and I am waiting now to see if the smell comes back and was told the engineers will not come out to a smell again. I have never been so frustrated and upset with anything like this.