never have anything delivered by John Lewis in Croydon- they will mess it up for sure. I bought a microwave which was to be delivered to the store for a pick up the next day. It didn't turn up for a week, which I had to chase up and eventually on the 8th day from order after a call to customer services it was delivered at home. I Also ordered a double oven which was to be delivered to at home on a specific day. I received a call at 2pm in the afternoon to say due to lost paper work the item is not being delivered. However the section manager came through for me a delivered it. Thank you.