Ordered 7 x made to measure curtains from John Lewis Kingston branch. Took 12 weeks of back and forth and getting thrown pillar to pillar to finally get the curtains. But - They are ALL too narrow (by 2cm-5cm), allowing a lot of light in. - Some curtains are too long by 3cm-6cm and it folds at the bottom and damaging the windowsills. - Some curtains are not even cut straight. For the past 2 months, I have tried every possible route to get these either refunded or modified or at least get some sort of a reaction from John Lewis. All to no success. John Lewis just don't give a flying concern. I have put up with a hell of a lot the past 5 months to get some curtains and all I’ve heard is “we are restructuring”. I have been thrown pillar to pillar with every department sloppy shouldering responsibility. John Lewis trying to save money is the worst excuse I’ve heard yet for a major delay, poor quality workmanship and enquiries being delayed. Avoid them!