Dreadful service for made-to-measure curtains. I paid £800 for a pair of bedroom curtains 5 months ago and still have no curtains. Whenever I ring the soft furnishing department I am on hold for over 20 minutes. General customer services for John Lewis tell me they cannot help as I have to go through the store - who do not answer their phone. Frustrating. I am struggling to get my money back despite still having no curtains! Do not use.
6 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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