I am livid after receiving an email from John Lewis Returns accusing me of returning ‘dirty’ clothing to their returns department. One of the items in question wasn’t even removed from its packaging. The other was tried on for a matter of seconds and then returned neatly back into its packaging as I found it. They claim they are sending the items back to me. I have absolutely no way of proving that these items were returned in the same condition in which they arrived. I will honestly never shop with John Lewis after this. Beware when ordering online and returning, I now wish I had taken photos of the items before returning as I cannot prove otherwise now.