hOW LONG HAVE YOU GOT. I PURCHASED A BREADMAKER WHICH IS BROKEN.i rang john lewis in the first instance to report item. I was told to phone Panasonic the manufactor who in turn told me to ring workshopnwar which I did they wanted copy of receipt which I emailed . they sent me a download to read which I did then they wanted a receipt with the word breadmaker on I tried to send this lots of times it said addressee invalid after numerous emails phone calls etc on premium rates workshop have told me to go back to john lewis with who the warrenty was . I should have been told this by john lewis at first. I rang john lewis today 45 mins on phone again they told me it was there mistake but wanted me to drive 10 miles to take item back to nearest store 10 miles back and the same again when it was fixed. I asked out of courtesy could they collect and she said no. I will certainly not be buying from john lewis again . I have wasted nearly £200 plus phone calls time etc.