Television purchased from J Lewis, have their 5 year guarantee. TV screen had black lines come across it. Screen changed, but new one has a black shadow across the bottom .
Have rung J Lewis several times, emails with photos and visited Norwich store to make official complaint with customer services. Always told they would contact me within 24-48hrs, unfortunately nothing after over a week not even an acknowledgement !
Time to take matter further!
Hopeless, no customer service at all!!
6 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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