Dreadful service. I ordered and paid John Lewis online for an Apple watch, order 205947329 and travelled to collect it from Waitrose as arranged, but not delivered as promised, then an email saying they had 'lost' my order, then an email asking me to return the watch, then an email with the guarantee details. Still no watch or refund!! Case number 10312268 but no reply :(
5 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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