The service from John Lewis just gets worse and worse.
By phone or in store, no one knows anything about their products.
The staff often have a poor attitude.
Trying to get any sense or help from anyone over the phone is a non starter.
The 'Never Knowingly Undersold', price match is a total joke; The website gives you a number to call for a price match. Someone answers the phone who appears to be brain-dead and refers you back to the website. In store, if you even dare ask you'll be treated like you've just slapped the persons mother.
5 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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