I ordered fitted wardrobes and whilst the service selling them to me was fine the installation has been nothing short of a disaster. I have been appalled at the level of service, or rather the complete lack of customer service. I now understand that this work is subcontracted to a firm of installers. I would not recommend them to anyone. I have a list of the times I have had to call to confirm dates for installation, the broken promises to call me back and the downright lies I have been told. Right now the fitter is here and is denying everything and I was promised!! He keeps telling me that everyone has the same problems with head office, I could go on. Suffice to say that I will not be buying wardrobes from John Lewis for my other bedroom, nor will I recommend them to anyone.