Trustpilot reviews Categories My Reviews My Settings Help LOG OUT Alternate Text Gunjan Singh GB For companies Your review counts! You reviewed John Lewis & Partners Add photo Gunjan Singh Gunjan Singh 1 review Star 1 Star 2 Star 3 Star 4 Star 5 Published 1 seconds ago Foul play by John Lewis My son who is studying in London went to buy a laptop from a John Lewis store. As the laptop was not readily available in store the sales person booked one at the til taking all the payment from debit card and asked to collect from a Waitrose store later. When my son went to Waitrose to collect after receiving the text, he was told that someone has already picked up the laptop. My son was shocked as he had earned the money so hard to buy that costing £1300. He asked the Waitrose person what to do and sought help. Instead of helping my son for the obvious error on their part they said it was not their fault whereas it was clearly their fault as they gave away the item without checking the id properly especially for such a costly item. Or it could be their staff involved themselves? Even my son complained to the head and he was refused for a refund or replacement. Terrible. Beware of going again or buying anything from them. Trustpilot Choose country United Kingdom About About Jobs Contact Blog Press Community Trust in reviews Support Center Log in Sign up Chrome App Businesses Trustpilot Business Products Plans & Pricing Business Login Follow us on Privacy Policy Terms & Conditions User Guidelines System status © 2018 Trustpilot A/S. All rights reserved.