Ordered 2 products on November 20th..
Recieved 1st order within 2 days..Fantastic...Only to find out it was left outside all day in cardboard box in heavy rain.....Product inside ruined... Trying for explanation and refund....Nightmare
2nd product..It’s nowDec 13th andno sign of it....Contacted customer service. The said it’s not don’t to them the supplier .. So why didn’t they inform us of that....It was a present whosbirthday it was 1st week December
Shocking customer service ...And we are still waiting for reply now....
5 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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