John Lewis has lost my respect today. I have just become aware of a price reduction in the Trafford Centre store. This realtes to a Sliver Cross pram which i purchased in November last year and which is still stored with JL not due for delivery until February. I bought this pram in JL BlackFriday deals supposedly on offer for £895.00. I discovered today that the same pram is priced at £695.00 and is not shown as a sale item. I discussed my concerns with the sales assistant but she could only quote JL 28 day return policy. I asked to speak to a senior manager but was told eveyone was busy and that they would also quote the 28days policy. I am disgusted that John Lewis are conning people in this way and would appreciate a senior member of staff from JL contacting me to explain why this is has happened? If I dont hear back from JL within seven days I will withdraw my full nursery list which is valued at over £1,000.00.
5 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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