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Anonymous
John Lewis isnt what it used to be. Customer service very poor. Had reasons for complaint over poor quality products but no help received. Today all i want to do is get in touch with Leicester branch and you get transferred to customer services. i need know if a product is still on their shop floor. customer services will find out and let me know within 2 hours. not heard a word.
5 years ago
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John Lewis has a 2.7 average rating from 2,416 reviews

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