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Anonymous
Ordered a photo frame as a click and collect order. I was told it would arrive in my chosen store in 2 day's time, but received the email/text to confirm it had arrive in 3 days. Wasn't a problem, but if I had needed it in the 2 day timeframe I would've had a problem. Frame was in perfect condition and is lovely, but the amount of packaging it came in was ridiculous! It was in this enormous box which was about 3 times the size of the actual frame which made getting it home really hard, not to mention the complete waste of cardboard and plastic being used. Please try to use less packaging JL.
5 years ago
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John Lewis has a 2.7 average rating from 2,416 reviews

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