Telephoned order, .. Gopro camera for my daughter. Very helpful woman on phone, .. Placed order,.. They took the money from credit card, .. Confirmation email, Perfect))), No!!, .. Had another email 5 minutes later to say my order had been cancelled ????? I phoned to ask why, .. Their reply, " Because you failed a security check " I asked what security check, .. The woman could not answer, .. Only said it was done by a robot !!! What is this all about, .. I'm a regular customer using same credit card,.. No bad credit issues, .. No police record, .. English born and bred, .. And they had taken my money, .. Arrangednext day delivery request, .. Could someone please help or explain this. What the hell has happened to John Lewis, ???? To me this is the perfect way to loose loyal customers,. And yes, .. Become another high street failure. Any responses would be appreciated, .. Especially from JOHN LEWIS !!!