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Karen Gillingham
Absolute shower with zero rated customers service. Cancelled my order for a cooker, due to a pricing error. Not straight away though. 2 days they had my money. I even rang them to arrange connection, no mention. Not happy just requested the cost of my phone call. All I get is basic replies, obvious they have not read my communication. Have offered me £10 in my John Lewis account (unaware I had a John Lewis account!) which is totally useless I will would never buy anything from them again. But they have choose ignore my emails. Just awful.
5 years ago
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John Lewis has a 2.7 average rating from 2,416 reviews

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