Gift cards, These carry expiry dates if mislaid and will not be honored after then. I Contacted customer services, the reply reads "When a Gift Card expires, it is mainly to prevent the liability should the Gift Card be lost or irredeemable. While not all retailers do abide by this reasoning, we do, and while this is part of our Terms & Conditions, we must abide by this in order to maintain equal practices and to reduce losses incurred by these unused Gift Cards". A policy to make John Lewis' life easy and to effectively seize any money without providing a service/ goods to the consumer, acknowledging other businesses do not adopt this unfair approach at the same time. As for reducing losses? what losses? you banked £100 of our friends money in exchange for a voucher and provided nothing, that is hardly a loss to you.