I recently visited the baby department in John Lewis - White City and was so pleased with the customer service I received. As soon as I walked on to the floor, I was immediately greeted by two very friendly ladies - one named Nicola. She gave me some really valuable advice when looking at buggies. I found all the information she gave so helpful. She was so friendly and demonstrated how to use the buggies I was interested in. She was so lovely and I feel that I will definitely come back to this branch to buy my buggy! Such a great experience - Thank you Nicola!