I ordered some computer accessories today 20 Mar 2019.
TOTAL VALUE APPROX £300.00
Received confirmation that order being processed.
Then at 18.07 I received E Mail advising my order had been cancelled.
Called the Chester branch to find out why.
Very negative response - could only tell me that it was a "security Check Problem"
Unable to help me beyond that.
The funds have been taken from my bank account - so it's not that.
I don't have a criminal record //////
Lived at my present address for the past 14 years.
But still unable to find out why they have cancelled my order.
It's like being charged with a crime - being found guilty - but no one will tell you what you've done.
Have bought numerous items over the years from J L but that's the last time they will get any more business from me.
If anyone at J L is interested ( Which I doubt ) my order number was
214375655
Read the Daily Mail in the next few day - I have sent them a copy of this E Mail.
Name and address withheld:
5 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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