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Mrs S Burnett
Ordered and paid for sofa in Oct 18, John Lewis delivered wrong sofa in Dec 18 and delivered second wrong sofa in March. 7 days since 2nd wrong delivery and 4 calls to customer service find out they still haven't looked into my issue! Appalling levels of service not expected from John Lewis.
5 years ago
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John Lewis has a 2.7 average rating from 2,416 reviews

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