Bought integrated dishwasher with full fitting service. Fitting poor, damaged new appliance and surrounding cupboards fitting. Minor leak since fitting. Leak worse over weekend. Called JL, 1hr later and 3 different departments = 5 day wait to get someone to look at leak. Refused to pay for emergency plumber/ faster call out despite water damaging kitchen. Refused to let me speak to a more senior person. PLEASE DONT PAY USE JL believing you get better customer service. This is untrue
5 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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