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Anonymous
Terrible customer service and will never shop with JL again, they don’t care about their customers, their views or feelings. This is why when I last went round the store it was virtually empty. I used to feel valued, those days are gone, such a feeling that you are wasting their time. After several emails back and forth JL win, I give up and get the message you don’t care. Had enough and will no longer shop here again, I’ll go somewhere where customers are valued.
5 years ago
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John Lewis has a 2.7 average rating from 2,416 reviews

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