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Anonymous
Appallingly bad service, we were basically batted back and forth between JL and their terrible contractors Respond Services, neither of whom would take responsibility for a JL washing machine, still under warranty, that had had four call outs and had broken down irretrievably. Have been left with no option but to buy a brand new one (not from JL, natch). John Lewis has lost our custom, completely.
5 years ago
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John Lewis has a 2.7 average rating from 2,421 reviews

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