I have always been a faithful John Lewis customer, but lately the level of customer service has been appalling. I can't ever get anyone to help me whether it's over the phone or in the store. I just called their phone line and waited on hold for over 40 minutes. Someone finally answered and disconnected my call! They are always out of stock on items I want and i feel like the brand is loosing its credibility. What a shame!
11 years ago
John Lewis has a
2.7
average rating
from
2,416
reviews
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