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Janet Williams
So I bought a phone from them. It was laggy and not amazing. I returned it. They say I sent them back a phone that doesn't match the serial number on the box!! They are sending it me back!!! So I will now have a phone that they sent me that I cannot return as it looks like it's not the correct item!!! I am at a loss as what I can do now. Awful predicament. I would never swap a phone and return another. What would I gain as the IMEI is traceable.
5 years ago
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John Lewis has a 2.7 average rating from 2,416 reviews

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