Just wanted post my utter dissatisfaction with John Lewis. Having bought an Apple MacPro from you in Christmas 2016 + extended warranty, the machine screen failed. Apple tech stated on record after undertaking tests there was no evidence of user fault, water ingress etc and stated although it cannot be 100% that there was an inherent manufacturing fault. Despite the great tech support Apple provided in stating they would repair FOC if the machine had been purchased directly from them and at one stage John Lewis stating even in writing that they questioned the validity of the original tech assessment from Apple John Lewis refused to undertake the repair offering a miserly £100 for my troubles. After taking legal advice I was told JL were quoting consumer law incorrectly and it was beholden on them to accept responsibility for the repair. I threatened to pursue them legally as a consequence but sometimes in life you have to accept it really isn't worth it. Reviewing John Lewis customer service there does appear to be a concerted push back on customer queries.Buyers beware. And if you are going to buy great brands buy them direct and not from resellers. Lesson learn