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Tracy Gott
I saw an item in the Liverpool store but it was heavy and my car was miles away so I decided to order online. When I came to do do I couldn’t find it on line so I rang customer serviced who couldn’t find it and were unable to find it and unable to contact the shop to find out what tbd item was. The sales assistant in the store would have been able to tell them immediately I live two hours away from a store do unable to go in very disappointing service!!
5 years ago
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John Lewis has a 2.7 average rating from 2,416 reviews

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